I’ve just come from a client who was ‘lavish in her praise” as Dale Carnegie would say. It wasn’t my work, or my costs, or my service that this lady appreciated so much. It was simply that I’d turned up when I said I would. That’s it. I said I’ll be there at 9 and I turned up as promised at 9.
Apparently this is such a rare thing these days, that it deserves applause!
Maybe rather than spending millions on consultants and marketing service businesses could just do what they promise.
And on that note I will now call Telstra for the third ... no fourth time.
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