1. What references do you have?
On a website, a hand written letter, a couple of phone numbers to call, a neighbour you can visit. A written reference or better yet a conversation is still the very best way to choose a painter. If your painter can’t provide a lot of happy customers, find one that can.
2. Who will do the actual work?
Liking the trustworthy and efficient estimator, tells you nothing about who will be let loose on your home. It’s essential that the person you discuss all the details with, is the person doing (or leading) the work.
3. Is the quote fully detailed?
“Paint walls and trim” is not a quote. It’s essential that you know what exactly is covered. The quote should also be a ‘Scope of Works’. It should include how much prep, what types and brands of paint, what parts of your home will be worked on and how.
4. Is the quote fixed?
A quote that isn't fixed is not a quote, it's an estimate. Unless you agree to change the scope of works the quote should stay the same.
5. Are you insured?
Ask to see a ‘Certificate of Currency’ and make sure its still current.
6. What is the expected timeline?
Taking a few days longer to give a first class job is a good thing (with a fixed quote of course). But disappearing mid job for 2 weeks is not. Ask for an expected finish date and an assurance that work will be done continuously.
7. What sort of disruption can I expect?
Two painters or twenty? 8am start or 6am? Entire house a building site for months? Noxious oil paint fumes? Dust? Flakes? LOUD MUSIC?
8. What payment schedule should I expect?
A small deposit is Ok. Periodic payments on long jobs are fair. Small businesses need prompt payment, so be ready on the agreed dates. Never pay in full in advance.
So now you know what to ask, let’s talk! Call me, Tony Richardson – The Tidy Painter, on 0403 011 963. I’d love to help make your home look amazing again (with as little stress as possible).
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